![]() ![]() Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage. Field Service is only available in the United States and major metropolitan areas in Canada. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. ![]() In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.Īny repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost however, consumer is responsible for any and all shipping, duties and brokerage fees. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. ![]() If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Complete Care/No-cost parts & labor (in-home, if necessary) for 1 yearįor In - Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. ![]()
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